Community Standards

Code of Conduct

HeySugarDaddy is built on genuine connection. These standards exist to protect every member and ensure the platform remains a place where real relationships can flourish.

Version1.0
Effective date1 August 2025
Applies toAll members
🤝
Respect
Every member deserves to be treated with dignity, regardless of their role on the platform.
🔒
Safety
We take the safety of our community seriously. Harassment, exploitation, and fraud have no place here.
Authenticity
Be who you say you are. Real connections only happen between real people.
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Who this applies to

This Code of Conduct applies to every person who uses HeySugarDaddy — Sugar Daddies, Sugar Babies, and anyone browsing the platform. It applies to all activity on the Service: profile content, messages, video calls, virtual gifts, and any interaction carried out through the platform.

By registering for HeySugarDaddy, you agree to uphold these standards. Violations may result in warnings, temporary suspension, or permanent removal from the platform. Serious violations may be referred to law enforcement.

This Code of Conduct should be read alongside our Terms and Conditions. In the event of any conflict, the Terms and Conditions prevail.

The golden rules

  • 1
    Be genuine. Use your real photos and represent yourself honestly. Deception — whether about your appearance, age, occupation, or intentions — destroys trust and will result in account removal.
  • 2
    Be respectful. Treat every member as you would wish to be treated. Rudeness, aggression, and unsolicited explicit content are never acceptable.
  • 3
    Be safe. Never share personal financial information, home addresses, or workplace details with other members before you are absolutely certain you can trust them. Trust takes time — take yours.
  • 4
    Respect boundaries. A "no" — or no response — is a final answer. Do not continue to contact a member who has not responded to you or has declined your approach. Persistence is not flattery; it is harassment.
  • 5
    Stay on platform. Keep your conversations and connections within the HeySugarDaddy platform until you have established genuine trust. This protects you and the other person.
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Respectful communication

Every conversation on HeySugarDaddy should feel welcome and considered. The way you open a conversation sets the tone for everything that follows.

✓  Do
  • Introduce yourself and express genuine interest in the person's profile
  • Ask questions and listen — good connections are two-way
  • Accept rejection graciously and move on
  • Keep your language respectful, even in flirtatious exchanges
  • Check in if you're unsure whether something you want to say is appropriate
✕  Don't
  • Send unsolicited explicit messages or images as an opening
  • Repeatedly message someone who hasn't responded
  • Use insulting, degrading, or sexually aggressive language
  • Make demands or issue ultimatums
  • Threaten to share someone's profile or private content with others
On video calls: The same standards apply in video calls as in written messages. Unsolicited explicit behaviour on a video call is a violation of this Code and may result in immediate suspension.
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Honesty & authenticity

The quality of connections on HeySugarDaddy depends entirely on members being who they say they are. Misrepresentation of any kind undermines trust across the whole community.

Profile standards

  • Your profile photos must be recent, accurate likenesses of you. Using photos that are heavily filtered, more than 5 years old, or that misrepresent your appearance is not permitted.
  • AI-generated, stock, or digitally fabricated profile images are prohibited and will result in immediate account removal.
  • Your stated age must be accurate. Misrepresenting your age — in any direction — is a breach of this Code and of our Terms and Conditions.
  • You must not operate more than one account. Multiple accounts are treated as a serious violation.
  • You must not create a profile on behalf of another person without their explicit consent.

In conversation

You are not obliged to share personal details you are not comfortable sharing. But whatever you do share should be true. Inventing or exaggerating your circumstances — lifestyle, income, occupation, location — in order to attract or retain a member's interest is deceptive and violates this Code.

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Financial conduct

HeySugarDaddy provides a Token system that lets Sugar Daddies express appreciation and unlock features in a safe, transparent way. We strongly encourage all financial interaction to take place through the platform's built-in mechanisms.

Prohibited financial behaviour

The following are strictly prohibited and will result in immediate account removal:
  • Soliciting money, bank transfers, gift cards, cryptocurrency, or any financial instrument directly from another member
  • Requesting payment in exchange for continued conversation, a date, or any form of companionship
  • Operating romance scams, advance-fee fraud ("send me money and I'll send more back"), or any other deceptive financial scheme
  • Misrepresenting wealth, assets, or financial circumstances in order to attract members
  • Using fraudulent, stolen, or unauthorised payment methods to purchase Tokens
  • Initiating unjustified payment disputes or chargebacks

A note for Sugar Daddies

Generous gestures through the platform — virtual gifts, Token tips, private content unlocks — are warmly encouraged. They're transparent, safe, and directly reward the Baby you appreciate. Sending money outside the platform removes those protections and opens both parties to risk.

A note for Sugar Babies

Your Earnings on HeySugarDaddy are generated through genuine in-platform activity. If any Daddy asks you to accept money outside the platform, or asks you to send money to them in any form, treat this as a serious red flag and report it to us immediately. You will not be penalised for reporting.

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Content standards

All content — profile photos, gallery images, messages, and anything shared during video calls — must comply with the following standards.

Public profile content

✓  Permitted
  • Clear, recent photos of yourself
  • Lifestyle photos (travel, dining, leisure)
  • Photos that show personality and interests
  • Tasteful, non-explicit glamour or fashion shots
✕  Not permitted
  • Sexually explicit nudity on public profiles
  • Photos of other people without their consent
  • Images depicting violence, weapons, or drug use
  • Stock, AI-generated, or heavily filtered images
  • Logos, watermarks, or advertising

Private galleries (Sugar Babies)

Sugar Babies may make more personal content available in their Private Gallery, accessible to Sugar Daddies who unlock it with Tokens. Private Gallery content must still comply with UK law, including the Online Safety Act 2023. Prohibited in all circumstances, including Private Galleries:

  • Any content depicting, suggesting, or referencing anyone under the age of 18;
  • Non-consensual intimate imagery (sharing intimate images of another person without their consent);
  • Any content that violates UK obscenity law.

Messaging content

Unsolicited explicit images in messages — regardless of the sender — are a violation of this Code. Both parties must give clear, willing consent before explicit media is exchanged in any private conversation.

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Privacy & consent

Members trust each other with private information, photographs, and conversation. That trust must be honoured.

  • Do not share other members' content outside the platform. Screenshots, forwarding of messages, and sharing of private photos or personal details without the other person's explicit consent is a serious breach of this Code and may constitute a criminal offence under the Voyeurism (Offences) Act 2019 and the Online Safety Act 2023.
  • Do not record video calls without the knowledge and consent of all participants. Covert recording of video calls is prohibited and may be unlawful.
  • Do not dox other members. Attempting to discover, compile, or share another member's real identity, home address, workplace, or other personal details without their consent is a severe violation.
  • Respect withdrawal of consent. If a member asks you to delete their content or cease all contact, you must comply immediately.
Revenge porn / NCII: The non-consensual sharing of intimate images is a criminal offence in the UK under the Online Safety Act 2023. Any report of such activity on this platform will result in immediate account deletion and will be reported to the police and the Revenge Porn Helpline.
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Personal safety

HeySugarDaddy takes the safety of our members seriously. Below are the precautions we recommend and, in some cases, require.

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Meeting in person
Always meet for the first time in a public place. Tell someone you trust where you're going, who you're meeting, and when you expect to be back. Trust your instincts — if something feels off, leave.
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Getting there
Arrange your own transport to and from any first meeting. Do not accept a lift from someone you have only just met online, regardless of how well you feel you know them.
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Your drink
Never leave your drink unattended and never accept a drink you didn't see poured. If you feel unexpectedly unwell, seek help immediately and contact someone you trust.
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Stay connected
Keep your phone charged before any meeting. Check in with a trusted friend or family member at agreed intervals. Share your live location with someone if you feel more comfortable doing so.
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Financial safety
Never transfer money to someone you've only met online. No genuine connection requires urgency around money. If someone is pressuring you financially, report it to us immediately.
🏠
Your home
Do not share your home address with someone you haven't met and established trust with in person. Take your time — a connection worth having will not pressure you to rush.
If you are ever in immediate danger, call 999 (UK) or 112 (Ireland/EU). For non-emergency situations, report to the platform first via [email protected].
🛑

Protecting minors

HeySugarDaddy operates a strict zero-tolerance policy with respect to any content or behaviour involving or directed at persons under the age of 18.
  • !
    Any member found to be under 18 years of age will have their account permanently deleted immediately and will be permanently prohibited from re-registering.
  • !
    Any content depicting, referencing, or sexualising minors will be removed immediately. The matter will be reported to the Internet Watch Foundation (IWF), the National Crime Agency (NCA), and — where required — to relevant law enforcement agencies, in accordance with our mandatory obligations under the Online Safety Act 2023.
  • !
    Any member found to be attempting to contact, groom, exploit, or communicate with a minor will be permanently banned and reported to law enforcement. We cooperate fully and without hesitation with all such investigations.
  • !
    If you believe a member is under 18, or that any member is attempting to contact a minor, report it to us immediately using the in-platform report button or by emailing [email protected].
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Reporting & support

If you encounter any behaviour or content that you believe violates this Code or our Terms and Conditions, please report it. Every report is reviewed by our moderation team and you will not be disadvantaged for making a genuine report.

How to report

  • 1
    In-platform report button — available on every profile, message thread, and gallery. This is the fastest way to flag something to our moderation team.
  • 2
    Email us at [email protected] with details of the content or behaviour, the username of the person involved, and any screenshots you are able to provide.
  • 3
    Safeguarding concerns — reports involving minors or suspected abuse should be sent directly to [email protected].

What happens after you report

We will acknowledge receipt of your report within 24 hours (reports of potential child safety violations within 2 hours). Our team investigates every report promptly and fairly. You will be notified of the outcome of your report where we are able to do so.

Misuse of reporting: Submitting false reports with the intention of damaging another member's account is itself a violation of this Code. Where we determine a report was submitted maliciously, enforcement action may be taken against the reporting member.
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Consequences

We take enforcement seriously. Our response is proportionate to the severity and frequency of any violation.

Violation typeTypical responseSeverity
Minor profile or content issue (e.g. old photos, incomplete profile) Content removed; member notified and given opportunity to correct Low
Disrespectful or rude messaging; minor harassment Formal written warning; repeat violations escalate to suspension Low–Medium
Persistent harassment or unwanted contact after clear rejection Temporary suspension (7–30 days); reported user notified of reason Medium
False identity, misrepresentation of age, multiple accounts Permanent account deletion; re-registration prohibited Medium–High
Financial fraud, scamming, or solicitation of money outside the platform Immediate permanent deletion; reported to Action Fraud (UK) / Garda (Ireland) High
Non-consensual sharing of intimate images Immediate permanent deletion; reported to police and Revenge Porn Helpline High
Any content or conduct involving minors Immediate permanent deletion; mandatory reporting to NCA, IWF, and police Critical

The Operator reserves the right to act outside this framework where the circumstances of a violation warrant a more or less severe response. Enforcement decisions are at the sole discretion of the Operator.

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Appeals

If your account has been suspended or deleted, or if your content has been removed, and you believe this was done in error, you have the right to appeal.

  • 1
    Email [email protected] within 30 days of the enforcement decision with the subject line: "Appeal — [your username]"
  • 2
    Include a clear explanation of why you believe the decision was incorrect, along with any evidence you wish us to consider.
  • 3
    We will acknowledge your appeal within 5 business days and aim to resolve it within 14 business days.
  • 4
    Appeals are reviewed by a member of our team who was not involved in the original decision.
Appeals relating to violations involving minors or non-consensual intimate images will not be considered. These decisions are final.
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Contact us

Our team is available to help with any questions, concerns, or reports relating to safety or conduct on the platform.

General support
[email protected]
Account issues, general queries, reporting content
Safeguarding
[email protected]
Concerns about minors or serious safety issues
Legal & appeals
[email protected]
Enforcement appeals, legal notices, compliance
Privacy
[email protected]
Data requests, privacy concerns, GDPR enquiries
Postal address: Trusted Brokers Ltd (trading as HeySugarDaddy), Fitzroy Street, Fitzrovia, London, W1T, United Kingdom.